Answers Written
In The Stars
Timelines, formats, revisions and everything else worth knowing before your project enters its first orbit.
Frequently Asked Questions
Everything you need to know before charting your brand's journey with us.
Work on your project starts soon after we get your logo request along with the advance payment.
We offer you 3 or 6 initial design concepts depending on the package that you choose.
For your convenience, we provide the designs in the following file formats: PNG, JPG, PDF, AI or CDR.
Yes, we do provide EPS / .AI / .CDR files which are all vector files.
We communicate via mail. We will send you the files via mail, or send you a link to download them if the file size is too big. We also use Dropbox or wetransfer.com in such cases to send heavy files.
No. Our services are not available with a money-back guarantee. However, we always ensure the needs and expectations of our clients are fulfilled. We tirelessly work on your design until you are satisfied with the results.
We have vast experience in designing different types of stationery which include brochures, business cards, flyers, banners, posters, signage, billboards and more. Our designers first understand the goals and objectives of your business, then produce designs that perfectly meet your requirements.
No. We provide print-ready files which can be printed by any local printer.
Absolutely. We completely understand that you want to convey your opinions and the vision behind the logo. We follow a transparent process, which makes it easy for you to connect directly with our logo designers and get what you want.
Absolutely. We value your opinions and provide you with service even after the logo design process is complete.
You can ask your question any time using the “Your requirement” field on the Contact page. We will get back to you with our answer.
Still curious? Reach out and we'll chart the answer for you.